Every day. All your life. 3 Vitamin supplements to combine daily for an essential integration based on top quality ingredients. Take advantage of the opportunity of a particularly convenient price!
Every day. All your life. 3 Vitamin supplements to combine daily for an essential integration based on top quality ingredients. Take advantage of the opportunity of a particularly convenient price!
Returns and Refunds
Returns and Refunds
1. Returns
We are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, you may return the products within 14 days of receipt.
To be eligible for a return, the product must be unused, unopened, and in the same condition that you received it. To initiate the return process, please contact our customer service at info@nutragenix.it indicating your order number and the reason for the return. We will provide you with detailed instructions on how to return the product.
2. Refund
Once we have received the returned product and verified that it complies with the conditions described above, we will issue a refund for the amount paid for the product, excluding shipping costs, within 14 days of receiving the return. The refund will be made using the same payment method used for the purchase.
3. Defective or Incorrect Products
If you receive a defective or incorrect product, please contact us within 7 days of receiving your package, providing a detailed description of the problem and, if possible, a photo of the defect or error. In these cases, we will provide you with a free replacement or a full refund, including shipping costs, at no additional cost to you.
4. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer, except in the case of defective or incorrect products, where they will be paid by NutraGenix. We recommend using a traceable shipping method, as we are not responsible for packages lost in return.
5. Exceptions to the Return Policy
For hygiene and safety reasons, products that have been opened or used are not eligible for return, except in the case of manufacturing defects or errors on our part.
Contacts:
If you have any questions or need assistance, you can contact us at info@nutragenix.it . Our team will be happy to help you!
Contact us now
Contact us now
Do you have doubts, questions or problems?
We are always here to support you. If you need clarification, have questions about our products or have encountered problems with your order, do not hesitate to contact us. Our team is ready to answer all your requests with courtesy and professionalism.
You can easily reach us by phone at 06 90231107 or send us an email at info@nutragenix.it . We will be happy to assist you and solve all your needs in the shortest possible time.